Terms & Conditions
Vet-Tel.com DBA PetHappiness.net, PetBehaviorHistory.com, and PetTelligenceSoftware.com
Terms of Service and Conditions of Use
Last updated: 2-22-2025, Reviewed 3-26-25
Please read these Terms of Service ("Terms") carefully before using the "Service" to include websites operated by Veterinary Telecommunications, AKA Vet-Tel ("us," "we," or "our"). The Service is owned and operated by Rolan Tripp, DVM, CABC, and Susan Tripp, MS, CDBC.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and Conditions that apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, discontinue the Service to avoid breaking this agreement.
Unauthorized Use
Vet-Tel reserves all rights, under the law, to prosecute for any unauthorized use or distribution of the information, medical, or intellectual property provided by the Service. The Service may not be used, copied, transmitted, recorded, shared, or otherwise distributed without the advance written consent of Rolan Tripp or Susan Tripp.
Controlling Law & Jurisdiction
Any dispute arising from this Agreement must be brought and decided in the courts of Vancouver, Clark County, Washington State, USA.
Subscriptions
Some services are billed as a monthly subscription ("Subscription(s)"). After the client agrees to specific terms, any recurring fees are billed at the beginning of each monthly cycle
based on the date of purchase, not the calendar month.
Access to pet medical records
If consulting is requested on a specific pet, you grant access to the pet's medical record during the consulting period.
Links To Other Websites
A Service may contain links to third-party websites or services that are not owned or controlled by Vet-Tel. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible for any damage or loss caused or alleged to be caused by reliance on any third-party service you could have accessed through another method.
Changes
We reserve the right to modify or replace these Terms at any time.
Online Comments and Reviews
You agree to contact us regarding any complaint or negative experience and allow us to correct the issue before posting any negative comments online. Vet-Tel retains the right to determine if a comment is positive or negative, based on its potential to influence future users. If a negative comment is posted, then you agree to remove the comment pending mediation. The cost of said mediation is to be shared equally by both parties.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms that should survive termination shall survive termination, including, without limitation, data ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Limited Liability
The Service is strictly educational and informational. You accept and agree that you are 100% responsible for your progress and results from the Service. We are here to support you in meeting your goals, but ultimately, you must do the work to get desired results. You agree not to put yourself in any harm's way while using the Service and agree that you are 100% responsible for any injury or harm done while using the Service. To the maximum extent permitted by law, the Service is not liable for any damages of any kind (including but not limited to special, incidental, or consequential damages regardless of the foreseeability of those damages arising out of or in connection with your use of the Services or materials provided.
The Service offers pet parent insights and education on behavioral health, training tips, and includes video demonstrations. The Service is strictly for educational and informational purposes. Your satisfaction with the Service is our top priority. Because of the extensive time, effort, preparation, and care that goes into creating and providing our Services, we limit our Satisfaction Guarantee and Refund eligibility to the previous 30 days of provided services.
Clear agreements lead to valued relationships. If you have any questions about these Terms, please contact us at info@PetHappiness.net.
In WITNESS WHEREOF, the parties hereto have executed the Agreement on the day and year first noted above.
Rolan Tripp
Veterinary Telecommunications, Inc.
(Name )