Each Pet Happiness eCourse is a combination of educational recommendations compiled into a Protocol. This generic protocol can be purchased and implemented as is. However, the best use is first complete a automated Pet Behavior History Analysis. This online Pet Parent interview software collects information specific to one pet. As a result of the questions asked, the software then compiles the most useful protocols, then customizes them, removing duplications and unneeded steps, and adding key concepts based on the pet behavior history.